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ComplaintUNITED STATES DISTRICT COURT MARK FERGUSON, a married v. ACTIVE RESPONSE GROUP, an PARTIES, JURISDICTION, VENUE 2. On information and belief, Plaintiff alleges) that Defendant ACTIVE RESPONSE GROUP, ("ARG") is a corporation, with its principal places of business in the state New York, doing business as Oridian, Inc., tendollars.com, SavingsResults.com, 3. On information and belief, Plaintiff alleges' that Defendant THE BRADFORD EXCHANGE, LTD., ("BRADFORD EXCHANGE") is a corporation, with its principal places of business in the state of ILLINOIS, doing business as `THE BRADFORD GROUP, collectablestoday.com; 4. On information and belief, Plaintiff alleges that Defendant QUINSTREET, INC., ("QUINSTREET") is a corporation, with its principal places of business in the state of CALIFORNIA, doing business as `directdishsatellitetv.info, bounce.saltlakefoundation.com, sundleride.com, pryedto.com, qabob.com, EZPROCREDIT.COM, dicerope.com, ritanel.com, snogfire.com, terrawrld.net, mx30.livingtimewise.com, mx40.mosterredfast.com, mx38.lostgreenmonkey.com, 5. On information and belief, Plaintiff alleges that Defendant VISION CARE HOLDINGS, LLC (VISION CARE) is al Limited Liability Company, with its principal places of business in the state of Florida, doing business as `visioncareholdings.com'; 6. On information and belief, Plaintiff alleges that Defendant NAUTILUS, INC. (NAUTILUS) is a corporation, with its principal places of business in the state of Washington, doing business as `Nautilus, Inc., nautilus.com, bowflex.com', The Nautilus Group, Inc., expressedguarantee.com, outletstorez.com, ordinarydating.com, videotadz.com, hdecisionz.com, highsalez.com, highsalez.com, haloadz.com, opackpremium.com, over-buys.com, hous lideasservices.com, hwabestproducts.com, origretail.com, inistock.com, onataserviceslimited.com, htainfo.com, stationaryprocess.com, olsik.com, iproductgroup.com, intgproblemsolvingcorp.com, thrdevelopz.com, openservicegroups.com, interactivefactorz.com, wholesalemarketz.com'; Jurisdiction and Venue 7. Jurisdiction is proper pursuant to 28 U.S.C. §1331 (federal question) and 28 U.S.C. §1332 (diversity). -4- 9. Venue is proper pursuant to 28 U.S.C. §1391. General Allegations 10. From at least January 2000 through June of 2007 Plaintiff FERGUSON provided and enabled email forwarding for multiple users on a computer server that provides email forwarding to wherever Plaintiff's clients needed, and domain registration and updating as Plaintiff's clients needed, site construction, hosting and maintenance as Plaintiffs clients needed. 11. At all relevant times herein FERGUSON was an "internet access service" ("IAS") as defined under 15 USC 7702(11) and 47 USC 231(e)(4), and an "interactive computer service" ("ICS") under RCW 19.190.010(8). 12. The email accounts hosted and served by Plaintiff IAS/ICS include email accounts owned by third-party customers of Plaintiffs' IAS/ICS, and also include email accounts owned by Plaintiff. The email addresses pertinent to the claims herein, and at which the emails alleged to be unlawful herein include: washington_resident@whew.com; admin@whew.com; abuse@whew.com; collectively the "Email Addresses" and/or "Recipient Address" and individually and generically an "Email Address" 13. At all times material hereto, for the Email Addresses and each of them, the information that at each of the Recipient Addresses belonged to Washington residents was and is available upon request from the registrant of the Whew.com domain, Ferguson being a Washington resident and Whew.com being registered with a Washington address. 14. During the time period of approximately October 2006 through present, Plaintiffs received at the Email Addresses numerous electronic-mail messages sent and/or initiated by or on behalf of Defendants. (collectively the "Emails" or individually and generically as an "Email"). -5- 16. Each of the Emails intentionally misrepresents and or obscures any and all information that could be used in identifyi g the point of origin or the transmission path thereof, contains header information that is materially false or materially misleading, fails to include, or contain a valid physical address in the body of the email or contains up to three addresses none of which identify the sender clearly and or conspicuously, fails to adequately identify the Emails as a commercial solicitation, each domain entered into the email intentionally uses a falsely registered or cloaked domain, each domain and or Emails fails to accurately identify the actual sender of the Emails in the "From" name line and or Return Path" and or body; and/or was sent to and received at the Recipient Addresses subsequent to notice provided to Defendants to cease and desist sending unsolicited, unwanted, unlawful, and harassing Email. 17. Defendants initiated the transmission of the Emails, and each of them. In the alternative, Defendants conspired or otherwise acted in collusion with another or other, or assisted another or others to transmit the Emails, and each of them. 18. At all times material hereto, Defendants knew or had reason to know that the Recipient Addresses, and each of them, were and are held by a Washington resident. FIRST CAUSE OF ACTION CAN-SPAM ACT 19. On the basis of the facts set forth hereinabove, Defendants initiated the transmission of the Emails, and each of them, to a protected computer in violation of 15 U.S.C. §7704(a), causing damage to Plaintiff FERGUSON as the provider of the Internet access service receiving each such Email, and entitling Plaintiff to statutory damages of $100.00 per each such Email, as provided in 15 U.S.C. §7706 (g) (3). 20. Defendants did willfully and knowingly so act in violation of the provisions of 15 U.S.C. §7701 et seq. -6- 21. On the basis of the facts set forth hereinabove, Defendants initiated, conspired with another to initiate, or assisted the transmission of the Emails, and each of them, in violation of RCW 19.190.020, causing damage to Plaintiff FERGUSON as the interactive computer service receiving each such Email in the amount of $1,000 for each such Email, as provided in RCW 19.1190.040 (2). THIRD CAUSE OF ACTION - CONSUMER PROTECTION ACT 22. On the basis of the facts set forth hereinabove, Defendants initiated the Emails, and each of them, in violation of RCW 19.190.030 and Chapter 19.86 RCW, causing damage to Plaintiff FERGUSON as the interactive computer service receiving each such Email in the amount of $1,000 for each such Email, as provided in RCW 19.190.040 (2). REQUEST FOR RELIEF Plaintiff respectfully requests the following relief: 1. Entry of a Judgment against the Defendants injthe amount of $1,100 per Email, plus such other and further damages as may be proved at trial, plus treble damages to the extent permitted by Chapter 19.86 RCW and to the extent permitted by 15 U.S.C. §7706 (g) (3) (C), plus prejudgment and post-judgment interest at the highest rate permitted by law, plus cost of suit and reasonable attorney fees plursuant to Chapter 19.86 RCW and 15 U.S.C. §7706 (g) (4); -7- 3. Such other and further relief as the Court deems just and equitable in the premises. RESPECTFULLY SUBMITTED this 25th day of July, 2007. i.JUSTICE LAW, P.C. /S/ Robert J. Siegel /S/ Douglas E. McKinley, Jr. -8- I, Mark Ferguson, Plaintiff in the above-entitled action state and swear under penalty of perjury under the laws of the State of Washington, that I have read the Complaint,and am familiar with the contents thereof, and believe same to be true and accurate. Signed this 25th day of July, 2007, at Tacoma, Washington.
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YourTopBrands
These people (Active Response Group)cheated me out of $40.00 with a promise of a $100.00 gift card that I have never received. All I had to do was try four different offers and they would send me this gift card. Stupid me! I have never received it-going on 12 weeks.
Lisel Sipes
Your TopBrands
Good luck on EVER getting it! I participated for a $1000 gift card, and it has been listed as "Confirmed; to be shipped" since JULY! That is SEVEN MONTHS!
I'm going on 7 months too
Lynette,
Did you ever receive anything from YourTopBrands? I'm going on 7 months right now for a $600 Aplle gift card. This is RIDICULOUS!!! (7/11/08)
Over 3 years here
I have been waiting several years for my $250.00 card... My Mom rec'd her gift from a different company. I guess my luck went the other way w/ YourTopBrands.com...I can't access their website anymore and the phone # is not just giving me a fast busy signal.
If there is a lawsuit or anything I can pursue, plesae let me know!
Sick of being spammed by these groups!!!
I went looking for these companies online to try to be removed from all of their spamming & found this instead. I wish someone could get them stopped. I have blocked addresses, request removal & now gone looking for them & it just never ends!!! They'll just make another company name & address(es) and keep on, but good luck. I know I'd appreciate your work if you can make them cease!
I got my $1000 giftcard from
I got my $1000 giftcard from yourtopbrand! Yes it took exactly one year since I was "confirmed to ship" but it did come. The company is reliable but they do have some shipping delays. You can always call them to check on what the status is on your gift. 1-877-312-7263
fraudulent use of my name
I received a lovers knot ring a while ago and I did niot order this..I am being billed for a ridiculus amount of money and I refuse to pay for it ..This was done from a man in Florida and then he wanted me to send this ring to Africa....Thanks Bradford Exchange
Trusted Rewards
I fulfilled everything months ago and my Macy's gift card was due to be shipped around April 4, 2008. Today is August 22, 2008 and no card. I am told on every inquiry that it will come soon. Today though, the customer service rep admitted that it could be another 4-6 months. Ridiculous that they can get away with this.
Status of my order Client account # 497156504
On 10-31-08 I sent my credit card in the amount of 140.60 for one "Grandma's Gift Pendant"I had ordered it for a Christmas present. Please check on my order and let me know when it will get here.I recieved a letter with acknowledgement that you had recieve it.
I sent the bottom of your letter and returned it with full payment.May I hear from you soon?
Sincerely Yours,
[redacted by staff]
sending third party emails
do not send anymore emails. none none none
Trusted Rewards Update on my comment made on 8/22/08
I received a letter today from Trusted Rewards. NO, I did not receive my promised Macy's gift card (supposedly scheduled to be shipped to me on April 4, 2008). What they now write is they have a new, easier way for me to receive my card. All I need to do is PURCHASE my own gift card and they will refund me. UNBELIEVABLE!!!! They want me to put out more of my money. PLEASE do not fall for any scams this company and others have. I sure learned the hard way. By the way, they have a new customer service number and they don't answer, neither does the old one. If anyone has suggestions on how to pursue this company, please e-mail me at jvs22655@aol.com.
Don't do it!
I got a letter stating the same thing back in Feb 2008. Now keep in my mind fulfilled my offers in Apr 2003 (I think, it's been so long that I forgot the year!) and still never got anything but "we're behind on shipments, but you will receive your gift." Yesterday I got this email:
Dear Denise,
According to our records, you may be a claimant of one or more consumer prize(s) from one of our consumer rewards sites.
Active Response Group, Inc. ("Active Response Group") is the parent company of YourTopBrands the Brand that you originally registered for.
As you know, many businesses have been hurt badly by the financial downturn and the credit crunch that followed the collapse of the subprime mortgage markets. Active Response Group, like many other firms, though not involved in any way in those activities, has seen its revenues drop dramatically. As a result, we found ourselves in very serious financial difficulty.
Despite taking various steps to reduce our costs and preserve value, we became unable to make our debt payments to our senior lender, Hercules Technology Growth Capital, Inc. ("Hercules"). Hercules had lent Active Response Group ~$10,000,000, which senior loans were secured by all of our assets. Since we were unable to pay our current payments, Hercules has foreclosed on its collateral and has sold Active Response Group's assets to a third party via an auction process. While the details of the transaction are subject to confidentially provision, the highest offer was insufficient to pay Hercules in full.
Unfortunately, Active Response Group's inability to pay Hercules in full means that with certainty Active Response has no funds to satisfy any consumer prize claims. Our customer service center is no longer in operation, and we will be winding down the affairs of the company under state law. So this is the last communication you can expect from us and we have no means of conducting further contact with you.
We are of course very disheartened by this turn of events, as we know you must be. We thank you for your patronage and wish you the best.
Very truly yours,
Customer Care Department
Trusted rewards, Mpell Solutions and ARG
My sister and another friend have received their 500.00 AMEX gift cards from Trusted rewards in september of 2008. It took over a year. Me and another friend was scheduled to get ours in October 2008(also after waiting a full year) For some reason they stopped sending them after September 2008 and then in February 2009 we get this letter from a company called MPELL Solutions wanting us to buy something for the amount of our gift, send them the receipt and they'll send us a check within 8-10 weeks. I was soooooooo angry but my friend told me to purchase a 500.00 loadable visa and send them the receipt. That way I wouldn't tie up any needed funds and could just use the visa to pay my regular bills incase i never heard from this scam again. They accepted the receipt and said I should receive the check around 1st week in May. I received an email at the end of April from this ARG stating they have discovered fraudulent certificates and now there is some sort of delay. I have decided I will never get anything from them even though I know people 1st hand that did. I think they ran out of money and keeps trying to drop as many people as they can by delaying payment. If my friend had not told me to respond to the letter in that manner I wouldn't have done it. The letter clearly stated that if you didn't do it within 30 days the offer was void. I'm sure tons of people didn't do it but apparently not enough dropped off ARG's list of dummies so they're over there now thinking up another scam to drop some more of us. The next scam will probably be if you know someone with a checking account get them to write you a check for the gift amount and send us the cancelled check and we'll reimburse your friend. LOL
Mpell Solutions
Aren't Mpell's business practices strange? They are the only company that I've encountered that require personal information to receive a rebate/gifts/cards, etc. That should have alerted me that it could be a scam. They found a loophole to prevent me from obtaining my reward. In reading online posts, it appears that a lot of people feel they have been denied their rewards. Apparently, there is nothing that individuals can do about it. Their practices are within the law, but I consider their business ethics and customer service to be extremely poor. I did register a complaint with the company that engaged Mpell's services so that hopefully they know how their customers are treated.
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